Game Bonus FAQ — All Your Questions Answered in One Place

There are multiple ways to get help at Game Bonus — choose the one that best fits your issue.

• Live Chat (Fastest): The chat button is at the bottom right of any page. Available 24/7 in Bengali. For urgent matters, this is your best option — average response time is under 3 minutes.
• Email: support@gamebonus.asia — for detailed complaints, document submissions, or KYC-related matters. Responses typically arrive within 2 hours, and within 12 hours during peak times.

To discuss self-exclusion or responsible gaming, say "Responsible Gaming" at the start of your chat — you will be connected to a specially trained team.

Game Bonus offers several tools to help you manage your gaming budget, all accessible and controllable directly from Account Settings.

• Deposit Limit: Set a daily, weekly, or monthly limit on how much you can deposit. Once a limit is in place, you cannot exceed it. Reducing your limit takes effect immediately — increasing it requires a 24-hour cooling period.
• Session Limit: Set a limit on how long you want to play in one session. You'll get a reminder when the time is up, and you can choose to be logged out automatically.
• Cool-Off Period: Put your account on a break for anywhere from 24 hours to 6 months — during this time, you will not be able to log in or make deposits.
• Self-Exclusion: For a long-term or permanent suspension, please contact support.

Your complete betting history and financial transaction records are saved in your Game Bonus account and can be accessed at any time.

• Betting History: Log in → select "My Bets" or "Bet History" from the menu. Filter by date — choose the last 24 hours, 7 days, 30 days, or a custom range.
• Transaction Records: "Wallet" or Financial Transactions The page lists every deposit, withdrawal, and bonus transaction.
• Summary: The dashboard shows a summary of total winnings, total losses, and net result.

Yes, Game Bonus offers live scores and live streaming for selected matches.

• Real-Time Score: Go to the "Live" tab in the Sports section to see live scores and stats for all ongoing matches. Cricket updates ball by ball.
• Live Stream: If you see a "Live" or video icon next to a match, that match has a stream available. You'll need to be logged in to watch, and typically you'll need either a balance in your wallet or an active bet on that match.
• Match Statistics: Detailed stats including wickets, run rate, and partnerships are also available — useful for in-play betting.

Minimum bet amounts at Game Bonus vary by game type — but all are kept low so new players can get started with ease.

• Sports Betting (cricket, football, etc.): Minimum bet is ৳20. The maximum bet per slip depends on the event and odds — generally up to ৳50,000.
• Slots: Most slots start from as little as ৳10 per spin — some games even let you play for ৳5. Check the game's own paytable for full details.
• Live Casino: Minimum bets vary by table — usually starting from ৳50. High-limit tables require larger bets.
• Jackpot Games: The minimum bet for jackpots is generally ৳50 — eligibility requirements apply for larger prize pools.

Game Bonus's welcome bonus activates automatically after registration — no promo code or manual claim required. However, you will need to make your first deposit to receive the bonus.

• How it works: On your first deposit, Game Bonus adds a 100% bonus on top of the amount deposited. For example: deposit ৳1,000 and you start playing with ৳2,000 in total.
• Maximum Bonus: The maximum bonus available is currently up to ৳5,000. Deposits exceeding this amount will be capped at this bonus limit.
• Wagering Requirement: Bonus funds cannot be withdrawn directly — you must wager them a set number of times (typically 5–10x). Once the wagering requirement is met, any winnings from the bonus become withdrawable.
• Validity: Wagering requirements must be completed within 30 days of the bonus being activated.