Last Updated: January 2026

Your data security

Game Bonus Privacy Policy — how your personal information is kept secure

This page explains, in plain English, how the information you provide on Game Bonus is collected, where it is stored, and whether it is ever shared with anyone.

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-bit SSL Encryption
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Selling data to third parties
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Main sections
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Round-the-clock data protection

Privacy Policy Highlights at a Glance

Here are the most important points to know before reading the full details

Your data is never sold

Game Bonus does not sell your personal information to advertisers or any third party. Your data is used solely to provide you with our services.

Highest-Grade Encryption

All your information and financial transactions are secured with 256-bit SSL encryption, meeting bank-grade security standards.

Limited Access

Even within Game Bonus, only team members who genuinely need access can view your information. Unnecessary access is strictly controlled.

Your Controls

You have the right to request access to, correction of, or deletion of your personal data. Simply contact support to get the process started.

Local storage policy

Your information is stored on internationally certified secure servers. All data storage and processing complies with international standards.

Communication Preferences

If you no longer wish to receive marketing messages from Game Bonus, you can opt out at any time. This can be managed directly from your account settings.

Who This Policy Applies To

This Privacy Policy applies to all users of the Game Bonus (gamebonus.asia) platform. By browsing the site, registering, or playing games, you are considered to have accepted this policy.

Introduction — why this Privacy Policy exists

Game Bonus believes your personal information belongs to you — we only use it temporarily to provide our services. This Privacy Policy is written to clearly explain exactly what we do and don't do with your data.

On many online platforms in Bangladesh, privacy policies are written in English and dense legal language that most users find difficult to understand. Game Bonus wants to change that. Here, every aspect is explained in plain, accessible English.

This policy was last updated in January 2026. Any future changes will be reflected by an updated date on this page, and registered users will be notified directly of any significant changes.

What information is collected

Game Bonus collects information from you at various stages. The details of what is collected and when are outlined below.

During registration
  • Full name (as per National ID)
  • Date of birth (for age verification)
  • Mobile number (Bangladeshi)
  • Email address (optional)
  • Current address (district & division)
During KYC verification
  • Photos of both sides of your National ID (NID) or passport
  • Selfie photo (with ID)
  • Payment Method Ownership Verification Details
Automatically Collected
  • IP address & device type
  • Browser & operating system information
  • Time spent on the site and pages visited
  • Login time & device location (for security purposes only)
What we don't collect

Game Bonus does not directly collect your social media passwords, bank PINs, or any sensitive financial information. All payment processing takes place through a completely separate encrypted channel.

Why This Information Is Used

Game Bonus uses your data for specific purposes — only what is necessary, nothing more. The table below shows what data is used for and why.

Type of Information Purpose of Use
Name & Date of Birth Account Identity & Age Verification
Mobile Number OTP verification, support communications, and important notifications
NID / Passport KYC verification, fraud prevention, and legal compliance
IP & device information Security monitoring & detection of multiple accounts
Gaming History Responsible gaming monitoring & personalised experience
Payment Information Deposit & withdrawal processing, fraud prevention

Game Bonus never uses your data for advertising profiling, third-party marketing, or any unrelated purpose.

Who We Share Your Data With

Game Bonus does not sell or transfer your personal data to any third party for commercial purposes. However, limited data sharing may be necessary in certain specific circumstances.

When Your Information May Be Shared
  • Payment Processors: Only the minimum information required to process transactions with bKash, Nagad, or your bank is shared — never your full profile.
  • Licensing authority: To maintain Game Bonus's international licence, certain information is required to be submitted to the relevant regulatory authorities.
  • Law Enforcement: Game Bonus is legally required to disclose information when ordered by a court or obligated by law.
  • Technology provider: Hosting and cybersecurity providers have access to limited technical data only — and are bound by strict confidentiality agreements.
What We Will Never Share

Game Bonus will never share your data with advertising networks, data brokers, or any other gaming operators. No one profits from your information.

Data Storage & Security Measures

Game Bonus follows the highest industry standards to protect your data. Multiple layers of security work together to keep your information safe.

Technical security
  • 256-bit SSL/TLS encryption — active on all data transmissions.
  • Sensitive data stored in our database — including passwords — is hashed and encrypted.
  • Firewall and intrusion detection systems are active around the clock.
  • Regular security audits and penetration testing.
  • Suspicious login attempts are automatically blocked and you are notified immediately.
How long your data is retained

Game Bonus retains your data while your account is active. If your account is closed, certain information may be kept for legal compliance purposes (typically 5 years). After that, all data is permanently deleted.

What Happens in the Event of a Data Breach

In the event of a data security incident, Game Bonus will notify affected users within 72 hours and take all necessary steps to address the situation.

Your data rights

You have a number of rights regarding your data at Game Bonus. To exercise any of these rights, contact our support team directly — requests are typically responded to within 14 days.

Right to Access Your Data

You can request a full report of all the information Game Bonus holds about you. Just contact support and we will provide a complete summary.

Right to rectification

If any of your information is incorrect, you can request a correction. Name, address, or contact details can be updated upon providing supporting proof.

Right to erasure

After your account is closed and any legal retention periods have expired, you can request that all your data be permanently deleted.

Data Portability

You can request a download of your gaming history, transaction records, and personal information in a single file.

Right to object to processing

You can object to your information being used for marketing purposes at any time. Opting out means you will no longer receive any promotional messages.

Right to restrict processing

You can request that the processing of certain data be restricted while a dispute is ongoing or verification is in progress.

Protection of Minors' Data

Game Bonus strictly does not collect data from or provide services to anyone under the age of 18. Age is verified at registration, and date of birth is confirmed during the KYC process.

If a parent or guardian believes their child has created a Game Bonus account, please contact us immediately. After identity verification, the account will be closed and all associated data will be deleted.

  • Age self-declaration is mandatory at registration.
  • Age verification via NID during KYC.
  • Any account found to belong to a minor will be closed immediately.
  • Parental complaints are responded to within 24 hours.

Privacy Contact

If you have any questions about the Privacy Policy, concerns about your information, or wish to exercise your data rights, reach out to Game Bonus through any of the channels below.

  • Email: support@gamebonus.asia — For privacy-related enquiries, please use "Privacy" as the subject line.
  • Live Chat: Available 24/7 in Bangla — for quick responses.
  • Response Time: Privacy-related requests are generally responded to within 14 business days.

Game Bonus treats privacy matters with the highest priority. Once your request is received, you'll be given a reference number to track it going forward.

How You Will Be Notified of Policy Changes

For significant changes to this Privacy Policy, Game Bonus will notify you in advance via SMS to your registered mobile number or through an app notification. For minor updates, the date at the top of the page will be updated.

Game Bonus Data Protection Principles

These are the principles we uphold in every decision we make

Minimal Data Collection

Only the information genuinely needed to deliver our services is collected. We do not ask for anything unnecessary.

Full transparency

You are always informed — openly and clearly — about what data is collected and where it goes.

Safety First

Security is built into every system design from the ground up — not added as an afterthought.

User Controls

You have the right to decide what happens with your data — Game Bonus is simply here to serve.

FAQ

Frequently asked questions about the Privacy Policy

You don't need to download a separate app for Game Bonus — it runs as a Progressive Web App (PWA), which means it works seamlessly in your mobile browser just like a regular website. On any Android or iPhone device, open gamebonus.asia in Chrome or Safari. Then select "Add to Home Screen" from the browser menu, and the Game Bonus icon will appear on your phone's home screen — letting you launch it just like a native app. This method requires no extra storage space and updates happen automatically. Game Bonus is specially optimized to run smoothly even on 3G networks, so you'll have a great experience even with a slower connection.

For security reasons, you cannot update your registered mobile number or personal details on Game Bonus directly — this must be done through our support team. The reason is straightforward: if users could change this information freely, someone could gain access to another person's account and alter their details. Here's how the process works — contact us via live chat or at support@gamebonus.asia and let us know what information you'd like to update. The support team will ask you a few questions or request KYC documents to verify your identity. Once verified, the information will be updated within 24 hours and a confirmation message will be sent to your new number. For name changes, the name must match what appears on your NID — a different name cannot be used.

Your data is safe — get started with confidence

Your personal information on Game Bonus is a trust placed in us. Protecting that trust is our responsibility — every day, every moment.

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